BookExchange.com       

Tired of paying too much for textbooks and not getting enough money when it comes time to sell them back to the bookstore? Join Bookexchange.com and decide at what price you want to buy and sell your used textbooks.


Frequently Asked Questions

General Questions Questions related to Buying/Selling of books
Miscellaneous Questions



General Questions

What is the BookExchange mission statement?             [top]
       Our mission is to give college students an opportunity to buy textbooks for less and sell used textbooks for more. This is accomplished by offering an online marketplace where students can buy/sell their textbooks directly to each other.

What does it cost to set up an account?             [top]
       Setting up an account is absolutely free. Once you have an account you can add the books you wish to sell and being searching for books to buy. Buying and selling books at the BookExchange is also totally free. There are no more fees on the BookExchange, so there is nothing to stop you from giving it a try.

Is it safe to create an account with the BookExchange?       [top]
       Creating an account is completely safe and secure. We do not ask for any billing information, only contact information. Your contact information is secure with us and will only be given out to the customer that you are exchanging a book with. Your contact information (including your email address) will never be given/sold out to anyone else.

I forgot my username or password. How can I find it out?       [top]
       If you know your username or the email address listed on your account, you can have your password emailed to you by clicking here (note: if you have listed an email address for your account other than your university email, the message may be sent to your junk mailbox). If you don't know your username, you will need to contact the BookExchange by emailing Support@KYBookExchange.com and request that the info be sent to your registered email address. Please be sure to include your full name in the email.

Is everything really free?       [top]
       Yes, every feature on the site is absolutely free. There are no more fees on the BookExchange, so there is nothing to stop you from giving it a try. All that we ask is that you do the right thing and tell all your friends about this service that can save them tons of money.


Questions related to Buying/Selling of books

How can I post a book for sale at the BookExchange?       [top]
       Posting a book at the BookExchange is simple. First you must set up a free account and sign in. After you are signed in, you need to go to "add a book". From this page you need to fill out the "add new book" form. This form contains all the necessary information that the buyer will need to purchase the book from you. The best part is you get to set your own prices. After you submit the form, the book will be available for sale to all Book Exchange members.

How much does it cost to post a book at the BookExchange?       [top]
       Posting a book is totally free. In fact it's abolutely free to buy books as well. When you sell a book the buyer pays you directly for the book. When you buy a book you pay the seller the price of the book. There are no more fees on the BookExchange, so there is nothing to stop you from giving it a try.

Who will buy my book?       [top]
       Your book will be sold directly to another Book Exchange member. Your book will show up in searches that other members perform.

How can I search for books on the BookExchange?       [top]
       Searching for a books is simple. From the home page, click on the "Search for books" link. At this point you will have the choice to search by several different filters. Select a filter, fill in the criteria field and click the "Search" button. A list of all books matching your criteria will appear. Browse through the selections for the exact book you need at the price you want and click "buy it" to purchase the book. note: You will need to sign in to your account purchase a book on the BookExchange.

How can I buy a book at the BookExchange?       [top]
       Buying a book off the BookExchange site is easy. First you must set up a free account and sign in. After you are signed in, you need to go to "search for books". From this page you can search for books based on several filters and criteria. Be sure you are getting the specific book that you are looking for as certain books have several different editions. Once you find the book you're looking for click "buy it". After you confirm your book request, please give the seller 4 days to finalize the sale. Once the sale is finalized both the buyer and seller will receive each others' contact information and make the exchange.

What if I can't a book I'm looking for on the BookExchange?       [top]
       If you can't currently find a book on the BookExchange, you should add it to your watchlist. You will be notified via email if someone adds a book on your watchlist. List books to your watchlist based on ISBN or course ID number. If you need the book right away and it is not on the BookExchange, then we recommend trying half.com (really just anywhere other than the evil bookstores).

How much does it cost to buy a book at the BookExchange?       [top]
       When you buy a book you pay the seller the price of the book. There are no more fees on the BookExchange, so there is nothing to stop you from giving it a try.

How is the price of the book determined?       [top]
       The price of the books being sold at the BookExchange is determined directly by the seller.

How do I pay for a book I've bought?       [top]
       If you've purchased a book at the BookExchange, then you need to meet up with the buyer and pay them directly for the book. At this point you will make the exchange and give them the amount that was posted.

How do I receive payment for a book I've sold?       [top]
       If you've sold a book at the BookExchange, then you need to meet up with the seller and receive payment from them directly. At this point you will make the exchange and give them the book for the price that you posted.

How do I get in touch with buyer?       [top]
       Once you have finalized the sale of a book another member has requested, you will be emailed with the contact information of the buyer. Either give them a call or shoot them an email and setup a good time to meet and make the exchange. Remember always meet in the daylight and in a high traffic area.

How do I get in touch with the seller?       [top]
       Once the sale has been finalized for a book that you've requested an email will be sent to you with the contact information of the buyer. Either give them a call or shoot them an email and setup a good time to meet and make the exchange. Remember always meet in the daylight and in a high traffic area.


Miscellaneous Questions  

Where can I send comments or suggestions?       [top]
       The BookExchange would love to receive comments or suggestions from its users. One great way to give immediate feedback is to take the customer response survey. Of if you would like - send us an email at Support@KYBookExchange.com.

Who runs the BookExchange?       [top]
       The BookExchange is run by students. We were tired of paying too much for books and getting too little for returns just like you are. So we started the BookExchange, a service where everyone wins. If you need to contact us please email us at Support@KYBookExchange.com.




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